LEGAL · UPDATED 29 SEPTEMBER 2026
Privacy Policy.
1. Who controls your data
Panthera Uplift is operated by Liudmila Borga, an independent professional registered in Portugal, NIF 311332692. Contact: Liudmila@pantherauplift.studio, +351 912 818 396, 2900-146 Setúbal, Rua Nossa Senhora do Carmo, no. 20, Portugal.
2. What we collect
When you submit a project brief we collect the details you provide, such as your name, email, optional phone number, project need and message. When you use Ask Panthera, we may store the conversation text, a random conversation identifier, the page where the conversation started and message timestamps so we can provide the conversation, connect it to a project enquiry if you choose to submit one, and improve the usefulness of the service. Technical hosting logs may also be processed for security and service operation. If you choose optional analytics or marketing cookies, we may also process information such as page views, traffic source, campaign parameters and conversion events.
3. Why we use it
Project-form data is used to respond to your enquiry, take pre-contractual steps at your request, evaluate the project and maintain a record of the business conversation. Marketing communications are sent only where you separately opt in. AI-chat content is processed to provide the conversation you requested, preserve useful context during the session, connect the conversation to a project enquiry when you choose to submit one, and improve the usefulness of the interaction.
4. Service providers
We use Cloudflare for website hosting, security and database infrastructure. Cloudflare Turnstile may also be used to protect forms from automated abuse. Ask Panthera uses OpenAI to generate AI responses. With your optional consent, Google Analytics may be used for website measurement and Meta Pixel may be used for advertising measurement and campaign optimisation. These providers may process relevant technical, usage or message data under their applicable data-protection terms.
5. Retention
Project-enquiry data and chat transcripts linked to an enquiry are normally kept for up to 24 months after the last meaningful interaction, unless they become part of an ongoing client relationship or a longer period is required for legal, accounting or dispute-resolution purposes. Unlinked chat transcripts are reviewed periodically and are not intended to be retained longer than necessary for service operation and improvement. Marketing contact data is retained until you withdraw your consent or it is no longer needed.
6. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection, and you may withdraw consent at any time where processing relies on consent. Contact us at Liudmila@pantherauplift.studio. You may also lodge a complaint with the Portuguese data-protection authority, CNPD.
7. Marketing
Marketing consent is optional and separate from a project enquiry. You can withdraw it at any time by contacting us. Withdrawing marketing consent does not affect your ability to request or receive Panthera Uplift services.
8. AI chat
Ask Panthera is an AI-assisted concierge. Conversations may be stored as described above. Do not send passwords, payment-card data, health information, government identifiers or other highly sensitive personal information through the chat. AI responses may contain errors and should not be treated as legal, financial or other regulated professional advice.
9. Cookies, analytics and advertising measurement
Necessary site functions work without optional analytics or marketing cookies. Optional analytics and advertising technologies are disabled unless you make a consent choice. If you allow analytics, Google Analytics may measure page views, traffic sources and site interactions. If you allow marketing technologies, Meta Pixel may also be used to measure advertising performance and support campaign optimisation. Your choice is stored locally in your browser and can be changed at any time using Cookie settings.